Luckystar game Rules & Terms of Service – Complete User Guidelines

1General Terms & Eligibility

By accessing the luckystar game platform, registering, or using any of our services, you are considered to have fully accepted these terms and conditions. If you disagree with any part of these terms, please refrain from using the platform.

These terms apply to LuckyStar Game and all associated subdomains, mobile applications, and linked services. LuckyStar Game reserves the right to update these terms at any time. Upon your first login after any changes, you will be prompted to accept the updated terms.

2Account Registration & Information Accuracy

To register an account with LuckyStar Game, you must provide accurate and complete information. LuckyStar Game reserves the right to suspend any account created with false or incomplete details at any time.

Information Required for Registration

• Full legal name (as shown on National ID)
• Active Bangladeshi mobile number
• Date of birth (for age verification)
• A valid email address

Each individual may only One Account Only You may open one. Attempting to create multiple accounts using the same mobile number, email address, bank account, or device may result in all accounts being cancelled and balances confiscated.

3Age Requirement & Legal Eligibility

Luckystar game is exclusively Aged 18 or above individuals only. Use of this platform by minors is strictly prohibited.

If an investigation confirms that an account holder is underage, the account will be closed immediately and all deposited funds and winnings will be forfeited. luckystar game is actively committed to protecting minors from gaming.

Registration is also strictly prohibited from any country or region where online gaming is prohibited by law.

4Deposit, Withdrawal & Payment Policy

LuckyStar Game supports all major mobile banking services in Bangladesh. The key deposit and withdrawal conditions are outlined below:

• Withdrawals can only be made to the same payment method used for the deposit
• Withdrawals to third-party accounts are not permitted
• Withdrawals cannot be made directly from bonus balance — wagering requirements must be met first.
• LuckyStar Game reserves the right to carry out additional verification on suspicious transactions.

5Bonus & Promotion Terms

All bonus offers at LuckyStar Game are subject to specific wagering requirements. Please read the terms of each offer carefully before claiming any bonus.

General Bonus Usage Rules

• Wagering: Bonus amount × specified multiplier = total wagering volume required
• Validity: Most bonuses are valid for 30 days from the date of deposit
• Minimum Odds: Sports betting wagers typically require odds of 1.5 or higher
• A bonus: Only one bonus may be active at a time
• Bonus cancellation: A bonus may be cancelled at any time, in which case any winnings derived from that bonus will also be forfeited

6Betting Rules & Restrictions

The following rules must be followed when placing bets on luckystar game:

• Once a bet is confirmed, it cannot be changed or cancelled (except where a Cash Out option is available)
• Each bet has a set minimum and maximum limit, which may vary by market and event
• In Live Betting, odds may change due to internet latency — the odds at the time of confirmation apply
• Coordinated bets placed across multiple accounts are not permitted
• Accounts may be suspended if evidence of arbitrage betting or bonus abuse is found

LuckyStar Game reserves the right to investigate any suspicious betting patterns and, where necessary, place payments on hold.

7Game Cancellations, Suspensions & Changes

In certain situations, a match or game may be cancelled, suspended, or rescheduled. In such cases, luckystar game follows the policies outlined below:

• Cancelled before match start: All bets will be voided and stakes returned
• Abandoned after match start: Results are generally valid once a specified duration has been completed (30 overs in cricket, 75 minutes in football).
• Natural Disaster or Force Majeure: LuckyStar Game is not liable, but will endeavor to refund the bet
• Erroneous Odds: LuckyStar Game reserves the right to void bets placed at clearly incorrect odds.

8Prohibited Activities

The following activities are strictly prohibited on LuckyStar Game. Violations may result in permanent account termination:

• Exploiting bonuses through multiple accounts
• Money laundering or any other illegal financial activity
• Betting using match-fixing or insider information
• Betting using software bots or automated methods
• Exploiting any technical glitch on the platform
• Harassment or attempted fraud against other members
• Misconduct toward LuckyStar Game staff

9Account Suspension & Closure

Luckystar game may temporarily or permanently suspend any account for the following reasons:

• Terms Violation
• Incomplete or falsified KYC verification
• Suspicious Financial Activity
• Accounts inactive for an extended period (12 months or more)
• At the customer's own request

Where possible, users will be notified by email or SMS prior to suspension. In the case of permanent closure, any eligible balance will be returned within 30 business days.

10Dispute Resolution Process

If you have a complaint, please follow the steps below:

1. Step 1: Contact luckystar game support via live chat or email within 72 hours of the incident
2. Step 2: The support team will provide an initial response within 48 hours
3. Step Three: Complex cases will be investigated and resolved within 7–14 business days
4. Step Four: Unresolved disputes may be escalated to an international dispute resolution body.

Related payments may be temporarily withheld during the dispute resolution process.

11Responsible Gaming Policy

Luckystar game firmly believes that gaming should be an entertainment activity — not a means of financial gain. That's why we provide the following tools to promote responsible gaming:

• Deposit Limits: Set daily, weekly, or monthly limits
• Betting Limits: Set a maximum bet limit for any given period
• Self-Exclusion: Self-exclusion options ranging from 7 days to permanent
• Cool-off Period: Temporarily suspend your account for a set period

For more information, visit our Responsible Gaming Page View.

12Privacy & Data Protection

Luckystar game keeps your personal information strictly secure. We never sell your data to third parties. Information is used solely for necessary KYC verification, payment processing, and improving our platform's services.

For more details, visit our Privacy Policy Read this page.

13Intellectual Property

The luckystar game logo, name, design, software, content, and all digital assets are the exclusive property of luckystar game. No user may copy, distribute, or use them commercially without prior written permission.

14Limitation of Liability

LuckyStar Game is not liable for financial losses incurred through betting and gaming on the platform. Betting is a high-risk activity and the possibility of financial loss is ever-present.

• LuckyStar Game is not liable for bets that are cancelled or missed due to internet disconnection
• LuckyStar Game is not directly liable for errors caused by third-party payment gateways.
• Maximum compensation is capped at ৳1,00,000 per single transaction

15Changes to Terms & Contact

Luckystar game reserves the right to modify, update, or remove these terms at any time. Members will be notified in advance by email or SMS for any significant changes.

If you disagree with any updated terms, you may close your account. Continued use of the platform after changes have been made will be considered acceptance of the new terms.