LuckyStar Game takes your privacy seriously. On this page, learn what data we collect, why we collect it, and how your information is kept secure.
Last Updated: January 2026Welcome to LuckyStar Game. By using our services, you agree to this Privacy Policy. Please take a moment to read it carefully.
LuckyStar Game has always believed that being a truly trustworthy platform means more than offering great games or fast payments – it means protecting every piece of your personal information as if it were our own. We never sell, rent, or share your data without your permission.
This policy applies to LuckyStar Game's main website, mobile application, and all associated services. Regardless of where in Bangladesh you access our platform, this Privacy Policy applies equally.
This policy is written in plain language for one reason — we want every member to clearly understand what happens with their data. There is nothing to hide behind vague wording.
LuckyStar Game collects only the data necessary to operate the platform properly and deliver services to you. The types of data collected are explained below:
| Data Type | When It Is Collected | Mandatory? |
|---|---|---|
| Name & Contact | At Registration | Yes |
| Identity Document | For KYC Verification | Yes for Withdrawals |
| Payment Information | Transaction Time | Yes |
| Device Information | At Every Login | Automatic |
| Gaming Logs | Play Time | Automatic |
LuckyStar Game uses your data only for specific, legitimate purposes. We never use it beyond what is necessary.
LuckyStar Game never sells your data to advertisers or marketing agencies. Our promotional communications are exclusively for our own offers.
LuckyStar Game uses state-of-the-art technology to keep your data secure. We make no compromises when it comes to data protection.
In the event of a data breach, affected members will be notified within 72 hours — this is LuckyStar Game's commitment.
LuckyStar Game shares information with third parties only in very limited and specific circumstances. The full list is provided below:
LuckyStar Game does not share your data outside of the cases listed above. Before sharing data with any third party, their privacy standards are thoroughly verified.
LuckyStar Game does not sell or transfer your data to any advertising network, data broker, or marketing company under any circumstances.
LuckyStar Game uses cookies on its website and app. Cookies are small data files stored on your device that help the platform function more effectively.
You can disable cookies from your browser settings. However, disabling essential cookies may cause some LuckyStar Game features to not function properly.
LuckyStar Game believes your data belongs to you. That's why we guarantee the following rights:
You can view the information we hold about you at any time through your account.
If any of your details are incorrect, you can request a correction through our support team.
Upon an account closure request, all data beyond legal retention requirements will be deleted.
You may request a download of a copy of your data.
You may object to the processing of your data for specific reasons.
You may request that data processing be restricted under certain circumstances.
To Exercise These Rights support@luckystargame.appto get in touch. LuckyStar Game will respond within 30 business days.
LuckyStar Game is strictly for users aged 18 and above. We do not knowingly collect any data from minors.
If we are informed that data has been collected from a minor, that data will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using LuckyStar Game, please contact us right away.
LuckyStar Game does not retain any data longer than necessary. Data retention periods are outlined below:
Once the specified retention period expires, data is securely deleted or safely anonymised.
LuckyStar Game may update this Privacy Policy from time to time. Members will be notified of any significant changes via email or an in-platform notification before the changes take effect.
Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend checking this page regularly.
For any privacy-related questions, requests, or complaints, please contact LuckyStar Game's Data Protection Team:
Our privacy team speaks Bengali. We're always ready to listen to your concerns in your own language.
We protect your privacy not just in words, but through technology and policy
LuckyStar Game uses 256-bit AES encryption — the same technology trusted by banks and government agencies. Every piece of data you submit is encrypted in transit.
LuckyStar Game never sells your data to advertisers or data companies. Your information is used solely to provide services to you.
View, update, or delete your information whenever you choose. LuckyStar Game gives you full control over your data.
Independent security experts regularly audit LuckyStar Game's systems. Any vulnerabilities identified are addressed promptly.
LuckyStar Game complies with GDPR and other international data protection regulations. Global standards are upheld alongside Bangladesh's local laws.
In the event of a data security incident, LuckyStar Game notifies affected members within 72 hours and works to resolve it promptly.
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